Frequently Asked Questions
Find answers about editions, downloads, formats and purchases.
Purchasing & Editions
❓ What is the difference between Basic, Deluxe and Ultimate?
Basic includes MP3 files only.
Deluxe adds WAV, FLAC, booklet and high-resolution artwork.
Ultimate includes everything from Deluxe plus exclusive bonus material.
❓ Which edition is the most popular?
Deluxe is the most chosen edition, as it offers studio-grade formats and the complete visual archive.
❓ Can I upgrade my edition later?
At the moment, editions are purchased separately.
If you need help upgrading, contact support.
❓ Do I receive physical items?
No. All releases are digital downloads.
Downloads
❓ Where can I download my files?
After checkout, your files are available via email and inside your account dashboard under “Downloads”.
❓ How long can I access my downloads?
Your downloads remain accessible in your account.
We recommend backing up your files.
❓ My download link is not working.
Please try another browser or log in to your account directly.
If the issue persists, contact support.
❓ The ZIP file is corrupted.
Incomplete downloads can cause corruption.
Please re-download the file completely.
Audio Formats
❓ What is the difference between MP3, WAV and FLAC?
MP3 is compressed and widely compatible.
WAV is uncompressed studio quality.
FLAC is lossless and smaller than WAV but retains full quality.
❓ Which format should I choose?
If you want maximum quality, choose Deluxe or Ultimate.
If you want convenience and smaller file size, Basic is sufficient.
Licensing & Usage
❓ Can I use the music in my own projects?
Purchases are for personal listening only.
Commercial usage requires permission.
❓ Can I share the files?
No. Files are licensed for personal use only.
Payment & Security
❓ Which payment methods do you accept?
All available payment methods are displayed during checkout.
❓ Is checkout secure?
Yes. All transactions are processed securely via WooCommerce and encrypted connections.
Still have questions?
If your issue is not listed above, contact us and include your order number.